Frequently Asked Questions
Since you asked . . .
What information is needed to get started?
- Administrator level access to WordPress Admin. You may either create a new account for us or you can provide us with your admin account details and we will create our own admin user.
- Access to your website database – It is best to provide Cpanel/Hosting access.
- Access to your website files – SFTP (Secure File Transfer Protocol) access.
Do you offer 24/7 technical support?
Do I have to change hosts?
How do I contact you for support?
What happens if my site gets hacked?
What happens if an update breaks my site?
Do you provide support for WordPress Multisite?
Do you offer any discounts to manage more than one site?
Can I change my plan after signing up?
Do you offer web hosting?
What are my payment options?
Do you require a contract?
WP Maintenance Plans
We love providing our clients with exceptional WordPress maintenance and security services. It is our deepest desire to keep your site safe, secure and up-to-date leaving you free to do what you do best.
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